Help Improve Transportation in Southern California
The Southern California Association of Governments (SCAG) is
conducting the 2019 Southern California Transportation Study to
better understand the transportation needs of Southern California
region residents. Thousands of residents in the area will receive
invitations to participate in this voluntary transportation
Participation in the study will help answer questions about how
the region can maintain and improve mobility, accessibility, and
connectivity for residents as the population grows, new travel
choices emerge, and travel patterns evolve. The information
collected will be vital for planning and prioritizing future
SCAG is partnering with other agencies to conduct similar surveys
in San Diego and the Bay Area to gain insight on the relative
travel behaviors of people across California, and how new
services such as Uber, Lyft, and electric scooters are changing
travel choices statewide.
Resource Systems Group, Inc. (RSG), an independent research firm,
is administering the survey on behalf of SCAG. Residents are
asked to participate using an app called rMove™ on a smartphone.
The survey involves questions about general household information
as well as travel details for one week. All information collected
in this study will remain strictly confidential.
We are committed to protecting the confidentiality, integrity,
and security of your personal information. We take this
responsibility seriously. Contact information will be kept
separate from the responses and destroyed after the study is
For more information, please review the full privacy
To get started, invited participants should download the rMove
app from the Android
Google Play or Apple App Store.
For more information on the 2019 Southern California
Transportation Study contact rMoveStudy@scag.ca.gov.
The survey is available in English, Spanish, Traditional Chinese,
and Simplified Chinese.
Frequently Asked Questions (FAQ)
What is This Study All About?
This study collects information about your daily transportation
habits: How do you travel? How far do you go? How much does it
cost? Our goal is to get a complete picture of regional
transportation patterns to better plan for future improvements in
Why Should I Participate?
Your participation ensures that residents like you are fully
represented in our regional transportation plans. Technologies
and travel behaviors are changing quickly, and we need your help
now to plan for the future.
How Was I Selected to Participate?
Your address was selected at random from across Southern
California. Random sampling is an important part of making sure
the study represents the entire region.
Can Other Members of my Household Participate?
Yes! Other household members (who live with you in your home) are
strongly encouraged to participate with the same password. Just
list their names when you sign up in rMove. If they download
rMove and complete the study at the same time, they also will
receive a $25 gift card!
Much Time Does it Take to Participate?
It takes three minutes to get started and about ﬁve minutes per
day for seven days to complete the full study. The rMove app
helps to reduce the effort required to capture your travel data.
Does the rMove Travel Survey Smartphone App Work?
Once it is installed and running, rMove will record your travel.
A few minutes after you stop traveling, rMove will ask you about
the details of your trip. The app also will ask a few questions
at the end of each day. You can answer these questions any time
during the day, but please do not answer them while driving!
Participants should keep their phones with the many time they
How is my Personal Privacy Protected?
We are committed to your privacy and we take it very seriously.
For more information, please read the full privacy
What if I Don’t Have a Smartphone?
To best understand regional travel behavior and to minimize the
effort required to participate, this is a smartphone-based study.
If another adult in your household owns a compatible smartphone,
they are strongly encouraged to participate in the study.
What Do I Get For Participating?
You will receive a $25 gift card after you’ve completed the
study, while also ensuring that residents like yourself are fully
represented in our regional transportation plans.
What if I Don’t Travel Much?
No matter how much you travel, information about your
transportation habits will he lp improve regional transportation
planning. Remember to include short trips you made by walking,
biking, or using any other mode of travel, even if you don’t
What if my Transportation
Habits During the Survey Aren’t my “Typical”
That’s no problem – we still encourage you to participate. We’ll
also ask how you typically travel.
Who is Sponsoring This Survey?
This survey is sponsored by the Southern California Association
of Governments (SCAG), with additional support from Caltrans.
Marco Anderson, Program Manager
Phone: (213) 236-1879, Email: firstname.lastname@example.org
For media inquiries, please contact Jeff Liu at (213) 236-1998