In the SCAG region, the public can access a wide array of
traveler information services by dialing 511 or going online. The
two regional traveler information providers offer a one stop
solution for anyone looking for real time traffic conditions,
transit information or help planning their next trip.
The Southern California Go511 service provides multi-modal
traveler information to through a 511 interactive voice response
(IVR) system and the Go511.com web portal. Go511 is operated by
LA SAFE and provides traffic information for Los Angeles, Orange,
Riverside, San Bernardino and Ventura counties. Traveler
information services available include drive times and freeway
speeds, road construction and incident notices, transit
schedules, carpool/vanpool matching, trip planners, and real time
transit departure times.
The Riverside County Transportation Commission (RCTC) and the San
Bernardino Association of Governments (SANBAG) formed a
partnership to develop a 511 system dedicated to the Inland
Empire. The public can access the Inland Empire 511 traveler
information service by dialing into the 511 IVR system or going
online at IE511.org. Traffic coverage includes Los Angeles,
Orange, Riverside, San Bernardino and San Diego County.
Callers in the region dial 511 to access either service; callers
dial the same 511 number and are transferred according to the
originating area code for landline users or the location of the
receiving cell phone tower for mobile users.
Traveler information services integrate multiple sources of ITS
data, supported by information flows and coordination between
many agencies. In addition to the 511 phone and web site outlets,
data feeds are available to third party information service
providers. Sources for real-time data include RIITS (District 7),
Caltrans Traffic Management Center (District 8 and District 12),
the Caltrans Lane Closure System portal, California Highway
Patrol CAD and numerous transit operators.
To learn more about traveler information services in the region,
view the information in the Existing and Planned Cross-County Services document and
associated Turbo Architecture file.